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Privacy Policy

Effective Date: 12 August 2024

Welcome to Healers Healthcare. We are committed to safeguarding your privacy and ensuring that your personal information is managed securely and responsibly. This Privacy Policy outlines how we collect, use, and share information when you use our mobile application ("App") and the choices you have regarding your information.

Consent

By using our app, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you use our App to book appointments, purchase medicines, or manage your medical records. This includes:

  • Contact Information: Name, email address, phone number.
  • Medical Records: Details of your medical history and treatment, which you choose to store and manage within the App.

Automatically Collected Information

We do not collect any additional information automatically. The App is designed to only manage and store the information you provide directly.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and Improving the App: To facilitate booking appointments, purchasing medicines, and managing your medical records.
  • Communication: To send you updates related to your appointments, orders, or any other necessary information.
  • Security: To protect your information using secure authentication and storage practices via Firebase.

Sharing Your Information

We do not share your personal information with third parties except in the following situations:

  • Service Providers: We use Firebase for authentication and storage. Your information is securely stored and managed through Firebase's services.
  • Legal Compliance: We may disclose your information if required by law, in response to legal processes, or to protect the rights, property, or safety of our users or others.

Your Rights and Choices

  • Access and Update: You can access and update your personal information directly within the App. You can also request corrections to any inaccurate information.
  • Delete Account: You may request the deletion of your account and associated personal information by contacting us at jainbhomik@gmail.com or sahilshandil2@gmail.com.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. All data is securely stored in Firebase, which is compliant with industry standards for data protection.

Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our App with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Healers Data Solutions

Email: jainbhomik@gmail.com, sahilshandil2@gmail.com